Cuvama for Customer Success

Build customer relationships
based on success

Focus on why a customer bought, not what they bought. Empower Customer Success to talk about business outcomes and build plans to track and measure success.

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Cuvama for Customer Success

Build customer relationships
based on success

Focus on why a customer bought, not what they bought. Empower Customer Success to talk about business outcomes and build plans to track and measure success.

See it action - single field

Increase % customers with a success plan

Have a clear success plan for more customers by capturing the business case agreed to at sale

Improve customer retention

Retain more customers by reinforcing value throughout the ongoing relationship

Better upsell and cross-sell

Expand existing accounts by enabling Customer Success to discover new opportunities

Prove to customers you're
making them successful

Understand what success means for each customer

Success means different things to different customers. Guide CSMs to have a business-focused conversation,  uncovering and capturing what success looks like for each individual customer. 

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Build outcome-focused Success plans

Customers care about outcomes, not products. Empower CSMs to collaborate with customers to build mutually agreed and personalized success plans focused on solving business problems and delivering outcomes.

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Track and measure success delivered

Securing renewals depends on customers seeing value. Enable Customer Success to track and measure the outcomes you’re delivering so they can reinforce value in their customer conversations.

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Our customers
say it best

Learn how Cuvama is driving post-sales success for other B2B companies.

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How GTM teams use Cuvama

Improve Sales Discovery

Transform your sellers into value experts, enabling them with right information and process

Scale Value-based Selling

Give every sales rep what they need to consistently sell value every time

Create & Track Success Plans

Build success plans based on measurable outcomes and track success delivered against these 

Build Stronger Business Cases

Collaborate with prospects to build credible business cases that connect their specific pains to outcomes and ROI 

Unleash your Value Prop

Free your value prop from the heads of experts and generic messaging docs

Discover Cuvama

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Want to see what
Cuvama can do?

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