Cuvama for Customer Success
Build customer relationships
based on success
Focus on why a customer bought, not what they bought. Empower Customer Success to talk about business outcomes and build plans to track and measure success.
Cuvama for Customer Success
Build customer relationships
based on success
Focus on why a customer bought, not what they bought. Empower Customer Success to talk about business outcomes and build plans to track and measure success.
Increase % customers with a success plan
Have a clear success plan for more customers by capturing the business case agreed to at sale
Improve customer retention
Retain more customers by reinforcing value throughout the ongoing relationship
Better upsell and cross-sell
Expand existing accounts by enabling Customer Success to discover new opportunities
Prove to customers you're
making them successful
Understand what success means for each customer
Success means different things to different customers. Guide CSMs to have a business-focused conversation, uncovering and capturing what success looks like for each individual customer.
Build outcome-focused Success plans
Customers care about outcomes, not products. Empower CSMs to collaborate with customers to build mutually agreed and personalized success plans focused on solving business problems and delivering outcomes.
Track and measure success delivered
Securing renewals depends on customers seeing value. Enable Customer Success to track and measure the outcomes you’re delivering so they can reinforce value in their customer conversations.
Our customers
say it best
Learn how Cuvama is driving post-sales success for other B2B companies.
How GTM teams use Cuvama
Improve Sales Discovery
Transform your sellers into value experts, enabling them with right information and process
Scale Value-based Selling
Give every sales rep what they need to consistently sell value every time
Create & Track Success Plans
Build success plans based on measurable outcomes and track success delivered against these
Build Stronger Business Cases
Collaborate with prospects to build credible business cases that connect their specific pains to outcomes and ROI
Unleash your Value Prop
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