Create & track success plans

Set Customer Success up for success

Empower your Customer Success team to build a success plans based on customer outcomes and measurable KPIs. Use those to track and measure success.

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Set Customer Success up for success

Empower your Customer Success team to build a success plans based on customer outcomes and measurable KPIs. Use those to track and measure success.

See it action - single field

Increase % customers with a success plan

Have a clear success plan for more customers by capturing the business case agreed to at sale

Improve customer retention

Retain more customers by reinforcing value throughout the ongoing relationship

Better upsell and cross-sell

Expand existing accounts by enabling Customer Success to discover new opportunities

Base your customer relationships on success

Ensure consistent transfer of why a customer bought

Don’t just chuck customers over the fence post-sale. Enable Customer Success to build a great success plan by capturing the business challenges and outcomes customers were trying to address when they bought your solution.

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Create a mutal plan for a customer's success

Customers care about value, not product usage. Enable Customer Success to work with customers to build a mutual success plan with clear measurable KPIs to establish a relationship based success. 

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Track and measure success delivered

Securing renewals depends on customers seeing value. Enable Customer Success to track and measure the outcomes you’re delivering so they can reinforce value in their customer conversations.

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Explore other use cases

Improve Sales Discovery

Transform your sellers into value experts, enabling them with right information and process

Build Stronger Business Cases

Collaborate with prospects to build credible business cases that connect their specific pains to outcomes and ROI 

Scale Value-based Selling

Give every sales rep what they need to consistently sell value every time

Unleash your Value Prop

Free your value prop from the heads of experts and generic messaging docs

Discover Cuvama

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Hear from our customers

Cuvama helps us become a more customer-centric organization. Their focus on discovery was instrumental to us achieving great outcomes
Tom Canning
Chief Commercial Officer, Zellis

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Cuvama can do?

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Before you go...

Download Our FREE Value Selling Toolkit (with templates!)

Exit Intent - Free Value Selling Kit

Includes:

  • The Ultimate Guide to Value Selling – Taking you from what selling value really means, to how to implement it
  • Value Proposition Guide – How to structure your value prop to enable great value selling
  • Value Discovery Guide – To drive deeper discovery and better sales discovery